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COM Error Upload RUMBA32 (no replies)

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hi,
I have a problem uploading a rumba32 aus3d card, when I connect the USB to the PC Win 10 in device management in the folder "Ports (COM and LPT)" appears "STMicroelectronics Virtual COM Port (COM3)". Then when I press Boot and Reset on the board the "COM3" connection disappears and a USB connection appears with the following indication "STM Device in DFU Mode" and i cannot upload.
I use Studio Visual Code and PlatformIO, Marlin Bugfix 2.0.x, in Configuration h. motherboard board_rumba32_V1_1, Env: Rumba32.
Can someone help me?
thanks

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